![]() ![]() Or they at least want to know that they can find out the status any time they want, and fast. Online shoppers always want to know the status of their order. Late tracking number upload or validation Once the customer has made their payment, shipping the item out really shouldn’t take more than two hours. Late dispatch makes buyers nervous, and they’ll be quick to complain or leave negative feedback, if anything that comes after that falls below their expectations. In actuality, it’s a problem if it takes over a day for the seller to dispatch the item – for it to leave their premises. So, before placing an order the customer has already set their delivery expectations.įor instance, if the product description states delivery in three days, it better be delivered in three days. After all, most eBay customers check the estimated shipping time of the merchandise they buy. Failing to resolve cases raised by buyers in the Resolution Center. ![]() Late tracking number upload or validation.Late shipping of orders (including via dropshipping).Here are a few examples of common issues that can show up in performance metrics: There are many reasons why eBay might suspend a seller’s account. In this post, we’ll explain why eBay accounts are suspended, how the process works, and how to avoid it happening again. Perhaps most importantly, policy violations hurt eBay’s reputation and, in the final analysis, that is why eBay cares about them. Not the brand, not the buyer, and not the seller. They want to make sure that no one gets hurt. Why does eBay suspend seller accounts? It’s their business to protect the community from bad buyers and sellers. An eBay suspension means business interruption, and often a cascade of problems with serious implications for the seller. When there is a breach of eBay’s policy, sellers can have their accounts suspended. This post is by Mordechai Epelbaum, an independent consultant, and Tuvyah Schleifer, of CRSeller. ![]()
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